FAQ

Are my video calls private?

First, be aware that attempts to intercept video calls are illegal. Many people are aware, from popular television shows, that “wire-tapping” or surreptitious surveillance over the telephone is a Federal crime. You may not be aware, however, that the “Federal Wire-Tapping Act” also makes it a Federal crime to intentionally intercept any “electronic communication” which the Act defines as “any transfer of signs, signals, writing, images, sounds, data, or intelligence of any nature transmitted in whole or in part by a wire, radio, electromagnetic, photoelectronic or photooptical system that affects interstate or foreign commerce.” That broad definition can be summarized by saying that it is just as illegal to tap a phone as it is to hack an electronic communication such as a call over Skype or FaceTime. By the way, this statute also applies to law enforcement. Secondly, FaceLegal’s video chat software is encrypted. We make it a top priority to make sure that private calls remain private. Encryption protects all the data being transmitted.

Is Facelegal available in my area?

Our service is available in the “US”. All you need is a smartphone and an internet connection to use our service.

Background checks on pros?

Every lawyer on FaceLegal is required to submit documentation proving their active employment and credibility in the field of Law. Only lawyers that pass our verification process are allowed to appear on our site and in clients’ search results. Doing so eliminates the chance of contacting an unprofessional lawyer and ensures that clients are connected to lawyers that best suits their individual needs.

How do you know which lawyer is the best?

Each lawyer that appears on FaceLegal’s search results has a brief description of the practices they offer as well as ratings from previous clients. These tools are first-hand insight into the type of lawyer you are being connected to. You can also add a description of your case to be connected to lawyers that are familiar with your specific area.

Is the app free?

Yes. FaceLegal is a free app to download. In-app purchases are made based on the lawyer being contacted and the time duration of the video call.

How long does it take for my account to be created?

For Users, the sign-up process should only take a few minutes. Lawyers require a few steps of verification in order to be legally eligible to use our site. This verification process could take 2-3 business days to complete.

Accepted payment methods?

In order for a client to make video calls with lawyers, FaceLegal requires the consumer to purchase a certain number of minutes Debit/credit.

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